Return & Refund Policy

At ATHNVRDIE, we want you to be confident in every purchase. If you're not completely satisfied, we're here to help.

Returns

Returns are accepted within 30 days of receiving your order.

To be eligible for a return, your item must:

• Be unworn and unused
• Be in its original condition
• Have all original tags and packaging
• Include proof of purchase

Items returned without meeting these conditions may not qualify for a refund.

Non-Returnable Items

The following items cannot be returned:

• Clearance or final sale items
• Gift cards
• Personalized or custom products
• Items that have been worn, washed, altered, or damaged after delivery

Refunds

Once we receive and inspect your return, we'll notify you of the status.

If approved, your refund will be issued to your original payment method within 5–10 business days, depending on your bank or payment provider.

Original shipping charges are non-refundable.

Exchanges

If you received the wrong size or a defective item, we'll gladly exchange it for the same product, subject to availability.

Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong item, please contact us within 7 days of delivery with:

• Your order number
• Photos of the item and packaging

We'll work quickly to make it right.

Return Shipping

Customers are responsible for return shipping costs unless the item is defective, damaged, or we made an error with your order.

We recommend using a trackable shipping service, as we cannot guarantee receipt of returned packages.

Contact Us

If you have any questions about your return or refund, please contact us through our website's Contact page or email us with your order number and details.

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This policy is clear, professional, and fits an athletic apparel brand like ATHNVRDIE. Before publishing it, make sure the timeframes and shipping responsibilities match how you actually plan to operate.